PRIVACY

Privacy policy

Spoken Technologies runs Ships Overnight (shipsovernight.com), including the Ships Overnight app for Shopify. This page says what we collect, why, who else receives it, and how to have it removed. Last updated November 6, 2026.

What we collect from you

Your name and email, from Google sign-in, the sign-up form, or the shop owner record Shopify gives us when you open the app. We store the shop domain, the shop name, and the access tokens Shopify issues for that install.

When you buy postage we store the ship-from and ship-to addresses, the package size and weight, and the label, so you can reprint or void it. Stripe processes the card payment. We keep a Stripe customer id. We never see the card number.

What we collect through Shopify

We read orders so we can print a label for the ones that still need one: the order number, date, fulfillment status, line-item title, and order weight. We read the ship-to name and address (street, city, state, postal code, and country), and the customer's first and last name when the ship-to name is missing. When Shopify has them, we read a product's packed dimensions to suggest a box, and the fulfillment location to use as the ship-from address. After you buy a label we write the tracking number back onto the order.

We do not read a customer's email, phone number, or payment details. We do not add code, cookies, or pixels to your storefront, and we do not track how buyers browse the store. Cookies on shipsovernight.com keep you signed in, and Google Ads cookies there tell us which of our ads led to a sign-up or a purchase.

How we use it

We use this information to show orders that need a label, quote postage, buy the label, and send tracking back to Shopify. We do not use store or buyer data for advertising, and we do not sell personal information. When you sign up, add money, or buy a label on shipsovernight.com, the Google tag reports that event and its dollar amount to Google Ads so we can measure our ads. No names, emails, or addresses are sent. You can turn off ad personalization at adssettings.google.com.

Who else receives it

The ship-from and ship-to addresses go to the postage service that buys the label and to the carrier that delivers the package: USPS, UPS, or FedEx. Stripe receives the payment details you enter on their form. Google Firebase stores accounts and records. Vercel hosts the site. That processing happens in the United States. Spoken Technologies is not established in Europe.

How long we keep it

Uninstalling the app, or a shop erasure request from Shopify, deletes that store's tokens right away. When Shopify sends a customer erasure request we remove that buyer's name and address from the labels tied to the orders Shopify names. Other label records stay on the account so you can reprint them, until you ask us to delete the account.

Asking for your data

Email spokentechnologies@gmail.com to see, correct, or delete what we hold about you or your store. We answer within 30 days.

Contact

Spoken Technologies, spokentechnologies@gmail.com